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Quality Church Furniture, Church Furnishings, Merrimack, NH
Home > Privacy Policy
 

Privacy Policy

At Quality Church Furniture, we recognize and respect the importance of maintaining the privacy of our customers. This Privacy Policy describes why we gather customer information, what information we collect, how we collect it, what we use the information for and how you can instruct us if you prefer to limit the use of that information. This Privacy Policy may change from time to time to reflect changes made to our web site. If there are material changes to this statement, Quality Church Furniture will notify you by placing a prominent notice on the home page of our web site. We encourage you to periodically review this statement to be informed of how Quality Church Furniture is helping to protect your information.

Quality Church Furniture is the sole owner of the information collected on www.qualitychurchfurniture.com. Quality Church Furniture collects personally identifiable information from our users within several different sections on our Web site.

Why do we gather information?

Our goal at Quality Church Furniture is to consistently provide our customers with quality goods and excellent customer service. We gather personal information to allow us to process your orders, to enhance and personalize your shopping experience and to inform you of special offers and discounts.

What information do we gather?

When you order from our Web site, www.qualitychurchfurniture.com, we collect the following information: your name, telephone number, email address, billing information (credit card number, expiration date, security code and billing address), products purchased, and if relevant, the recipient's name, address and telephone number.

When you choose to be added to our mailing lists, including emails for newsletters, promotional material or catalog requests, we may collect the following information: your name, telephone number, email address and demographic information about you.

From time to time we may provide you the opportunity to participate in contests or surveys on our web site. If you participate, we will request certain personally identifiable information from you. Participation in these surveys or contests is completely voluntary and you therefore have a choice whether or not to disclose this information. The requested information typically includes contact information (such as name and shipping address), and demographic information (such as zip code).

How do we use the information we collect about you?

We use information we collect from you to process your orders, to provide an enhanced and more personalized shopping experience and to inform you of new products or specials and discounts from Quality Church Furniture through e-mails and U.S. mail if you request them through our registration forms. If we have trouble processing an order, we will use this information to contact you via phone or email per your request on your order form.

In the case of information collected for contests or surveys we use this information to notify contest winners and award prizes or to improve our web site and to send participants and email newsletter.

We do share Personally Identifiable Information with some Third Parties (Agents).

We use outside shipping companies to fulfill orders, and a credit card processing company to bill you for your goods. These companies do not retain, share, store or use personally identifiable information for any other purposes.

Contractors we may hire to provide support services are not allowed to use your personal information for their own purposes and are contractually obligated to maintain strict confidentiality. We limit their use of your personal information to the performance of the specific service we have requested, i.e. package preparation, e-mail or U.S. mail campaigns. We will not share the personally identifiable information you provide through a contest or survey with other third parties unless we give you prior notice and choice.

We do not sell any personally identifiable information to anyone.

In the event of a merger, consolidation, or sale or transfer of all or substantially all of the assets or business of Quality Church Furniture, one of the assets which would generally be transferred is the information we collect from our customers. You will be notified via a prominent notice on our Web site for 30 days of any such change in ownership or control of your personal information, or we will send you notification via e-mail or U.S. mail if you have registered to receive communications from us.

We may disclose any information you provide to Quality Church Furniture when disclosure is required to comply with any law, regulation, or governmental request, or to comply with judicial process; or to protect the rights or property of Quality Church Furniture, its users, Providers, Licensors, or Merchants.

What forms of communication will you receive from our site?

Customer Service
We will send you a sales confirmation e-mail to confirm your order based upon the personally identifiable information you provide to us. We will also communicate with you in response to your inquiries, to provide the services you request, and to manage your account. We will communicate with you by e-mail or telephone, in accordance with your wishes stated on your order form.

Newsletters or Promotional Flyers
We will occasionally send you information on our products, special deals or promotions via email and U.S. mail. You can sign up for these mailings from us on our registration pages.

Out of respect for your privacy, we present the option not to receive these types of communications. If you no longer wish to receive our newsletter and promotional communications, you may opt-out of receiving them by following the instructions included in each newsletter or flyer or by e-mailing us at customerservice@qualitychurchfurniture.com at any time.

How we use "cookies"?

A "cookie" is a small file stored on your computer by a Web site that gives you a numeric user ID and stores certain information about your activity on the site. We use cookies to let us know if you are a previous customer and also to provide certain features to you, such as storing information on your product selections as you shop on our site. We do not store any personal or financial information about you (except your name) using cookies.

Most web browsers automatically accept and maintain cookies by default, and most also allow you to instruct you browser to prevent the use of cookies. Check the "Help" menu of your browser to learn how to change your cookie preference. However, if you disable this feature certain aspects of www.qualitychurchfurniture.com such as the shopping basket, will not function properly.

Links

This web site contains links to other sites that are not owned or controlled by Quality Church Furniture. Please be aware that we,Quality Church Furniture, are not responsible for the privacy practices of such other sites. While we support the protection of privacy on the Internet, we cannot be responsible for the actions of third parties. We encourage you to read the posted privacy statement and user terms and conditions whenever interacting with, and prior to providing any personal information to, any other Web site. This privacy statement applies only to information collected by this Web site.

Your Security

Our Web site encrypts your credit card number prior to transmission over the Internet using secure socket layer (SSL) encryption technology. This technology works best when the site is viewed using Microsoft's Internet Explorer, Netscape Navigator, Firefox or Safari.

How to limit use of your information

1) Writing to: 

                   Customer Service Department
                   Quality Church Furniture
                   22 Greeley Street, Bldg 6
                   Merrimack, NH 03054

2) Emailing us at: 

                    customerservice@qualitychurchfurniture.com
                    (please include your U.S. mailing address)

 

3) Calling us at:

                    (866) 213-3780

 

In addition, if you also prefer not to receive further product information and promotional mailings/emails from Quality Church Furniture based on information you provided to Quality Church Furniture please indicate this in your instructions to us and please include your mailing address and email address. Unless you indicated otherwise in the email or letter you send us or by phone, we will continue to provide you with information that we believe will interest you about our products and promotions. You can also follow the opt-out instructions included on every mailing or email to discontinue information being sent to you from our web site.

Corrections

If you would like to update or correct information previously provided to us, please send an e-mail with your new information to customerservice@qualitychurchfurniture.com or by calling Quality Church Furniture Customer Service at (866) 213-3780.

We do not ask children for information.

Because of the nature of our business, our Web site, www.qualitychurchfurniture.com is not designed to appeal to children under the age of 13. We do not knowingly request or receive any information from children.

Your Consent and Changes to this Policy

Subject to the above provisions, by using our Web site, you consent to the collection and use of information by us and the terms of this Privacy Policy. We may change our Privacy Policy from time to time and we will post those changes so that you are always aware of what information we collect, how we use it and under what circumstances we may disclose it. In addition, if you would like notice of changes to the Privacy Policy, email us at customerservice@qualitychurchfurniture.com from the email address to which you would like notice sent. By using qualitychurchfurniture.com after such changes and posting, you agree to be legally bound and to abide by the changes and other provisions contained in the Privacy Policy.

Your Comments

Quality Church Furniture welcomes feedback concerning its privacy policy. Please send your comments and questions to customerservice@qualitychurchfurniture.com or call us at (866) 213-3780 or send us a letter to:

Quality Church Furniture
22 Greeley street, BLD 6
Merrimack, NH 03054

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